At Arasi Silks, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us through our website, social media, or direct communication channels.

1. Information We Collect
   We may collect the following information from you:
   • Personal Details: Name, phone number, email address, and shipping address.
   • Order Details: Product preferences, order history, and payment confirmation.
   • Communication Records: Messages or interactions via Instagram, WhatsApp, video calls, or email.
   • Device & Usage Info: If using our website, we may collect browser and usage data via cookies (see Section 5).
2. How We Use Your Information
   We use the information we collect to:
   • Process and deliver your orders
   • Communicate with you regarding your inquiries or purchases
   • Provide video call appointments and customer support
   • Share order updates and promotional offers (only if opted-in)
   • Improve our services, offerings, and user experience
3. How We Protect Your Data
   We take appropriate steps to ensure your data is safe:
   • All data is stored securely and only accessed by authorized personnel.
   • We do not sell, rent, or trade your personal information to third parties.
   • Any payment-related information is handled securely through trusted channels and not stored by us.
4. Sharing of Information
   We may share your information only in the following cases:
   • With delivery or courier partners to fulfill your order
   • With legal authorities, if required by law
   • With trusted service providers who help us run our business (under strict confidentiality)
5. Cookies & Website Tracking
   If you use our website, we may use cookies and similar tools to collect browsing data. This helps us understand user behavior and improve our site. You can disable cookies through your browser settings.
6. Your Rights
   You have the right to:
   • Request access to or correction of your personal information
   • Opt-out of promotional communication at any time
   • Ask us to delete your data, subject to legal or operational obligations
7. Policy Updates
   We may update this policy from time to time. Any changes will be posted on our website or shared via official communication.
8. Contact Us
   For any questions or concerns regarding your privacy, please contact:
   📞 +91 99010 51752
   📧 info@arasisilks.com
   📍 Arasi Silks – Flat No 105, 1st Floor, 278 273 246 26 106 4 100 21, Chithaary Aastha, BG Main Rd, Vijayashree Layout IIM, Bengaluru - 560076